Delivery, shipments, refunds, and returns

Digital goods

Digital goods are generally delivered online within 72 hours after receipt of payment. Goods are sent to your registered email address.

Package shipment

Packages are generally dispatched within 5 days after receipt of payment and are shipped via Local Delivery Services (e.g. Grab, Ankas, JT Express, LBC, and etc.). If you prefer certain carrier, please contact us before choosing this method. Some carrier provides tracking link for online tracking of packages.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Refunds and returns

No refund and return policy for all Digital Goods including software licenses.